Shipping Policy

Shipping Policy

*ALL ITEMS SHIPS FROM ISTANBUL/TURKEY*

Thank you for visiting and shopping at soundsanatolian.com  Following are the terms and conditions that constitute our Shipping Policy.

United States Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

 

Shipping rates & delivery estimates 

 

 CYMBALS:  Free DHL EXPRESS 1-4 Business days

 PERCUSSION & OTHERS:  Free  Standard Shipping 11-23 Business days

Shipment method

Estimated delivery time

Shipment cost

DHL Express

1-4 business days

Free

USPS - Ptt Turkish Post  Standard 

11-23 business days

Free

 

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses 

 

soundsanatolian.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses with Ptt Turkish Post - United States Post Service (USPS) 11/23 Business Days.

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking 

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

(We will declared low value for each packages)

 

soundsanatolian.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

soundsanatolian.com ready to cooperate for any products damaged or lost during shipping. If you received your order damaged, please contact with us and the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Worldwide DHL Express

 

Attention: Russia, Brazil and a few more South Americas countries do not accept DHL (Expedited) shipments for individual. We can ship within Standard shipping options, or;

If our customers provide Company info (legal tax numbers, company name etc.) we're ready to ship with DHL Express. Otherwise we have to cancel their orders.

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

 

Shipping rates & delivery estimates 

 

CYMBALS: Free Dhl Express  delivery 2-5 business days

PERCUSSION & OTHERS:  11-23 Business days (Calculate shipping cost)

Shipment method

Estimated delivery time

Shipment cost

DHL Express

1-4 business days

Free

Ptt Turkish Post  Standard 

11-23 business days

(....)

 

 

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes 

soundsanatolian.com do not ship P.O. Boxes International area

 

Shipment confirmation & Order tracking 

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

(We will declared low value for each packages)

 

soundsanatolian.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

soundsanatolian.com ready to cooperate for any products damaged or lost during shipping. If you received your order damaged, please contact with us and the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.